← All Privacy

B2B Privacy Notice

B2B Privacy Notice

Effective Date: January 1, 2026

1. Introduction

This notice describes how Smart Bay handles personal information in the context of business-to-business (B2B) relationships. It applies to enterprise customers, business partners, and their employees.

2. Business Contact Information

For B2B relationships, we process:

  • Business Contact Details — Name, business email, phone number, job title
  • Company Information — Organization name, industry, size
  • Contractual Data — Service agreements, SLAs, billing information
  • Communication Records — Meeting notes, correspondence, support interactions

We process B2B contact information based on:

  • Contractual Necessity — Required to fulfill service agreements
  • Legitimate Interest — For business development and relationship management
  • Consent — For marketing communications (optional)

4. Data Usage

B2B personal data is used for:

  • Providing and managing enterprise services
  • Account management and billing
  • Technical support and onboarding
  • Product updates and service announcements
  • Business development activities

5. Data Sharing

Within the scope of B2B services, data may be shared with:

  • Internal Teams — Sales, support, and technical teams
  • Sub-processors — Cloud infrastructure and service providers
  • Auditors — For compliance and security assessments

We do not sell or rent B2B contact information to third parties.

6. Data Retention

  • Active business relationships: retained for the duration of the relationship
  • After contract termination: retained for 3 years (legal and accounting requirements)
  • Upon request: can be anonymized or deleted after the retention period

7. Security Measures

B2B data receives enhanced protection:

  • Dedicated access controls with role-based permissions
  • Encrypted storage and transmission
  • Regular security audits and compliance reviews
  • ISO 27001-certified infrastructure

8. Your Rights

Business contacts may request:

  • Access to personal data held about them
  • Correction of inaccurate information
  • Deletion after the retention period
  • Restriction of processing
  • Data portability

Contact our B2B privacy team at [email protected].